Visitor Experience Officer

Job No: MUA52

Location: Alice Springs

Employment Status: Casual

Closing Date: 3 Nov 2025 ACST

Join the team at MAGNT!

Bring Central Australia’s incredible natural history to life at Megafauna Central in Alice Springs! As a casual Visitor Experience Officer, you’ll engage with visitors, support events and programs, and help create a safe, welcoming, and memorable experience. If you love connecting people with the stories of the Northern Territory, this is your chance to be part of a vibrant, respected cultural institution.

Ready to make an impact?

Click Here to read the full job description and selection criteria (PDF download)

To be considered for this role, you must:

Respond to each Selection Criterion in the application questions below. Your answers must clearly demonstrate how your experience, skills, education, and training relate to the requirements of the role.
- Please note: Responses such as “Refer to my CV” or simple “yes/no” answers will not be accepted, and your application will not be progressed.
Provide contact details for three referees. Referees will only be contacted with your prior consent.

Applications close: Monday, 3 November 2025 at 11:59pm (ACST)

Applications for the casual positions may be considered before the closing date.

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Selection Criteria 1: Demonstrated 2 years’ experience in a customer service environment*

Selection Criteria 2: Demonstrated skills in the use of systems related to ticketing, booking or point of sale systems*

Selection Criteria 3: Well-developed interpersonal and communication skills and ability to work under pressure*

Selection Criteria 4: Ability to work with minimum supervision and in a team environment*

Selection Criteria 5: An appreciation for cultural diversity and an ability to work with people from diverse backgrounds*

Selection Criteria 6: High level oral and written communication skills, an outgoing friendly manner in dealing with the public and the ability to interact with visitors in a sensitive, culturally appropriate and responsible way*

Selection Criteria 7: A high standard of personal presentation*

Desirable Criteria 1: Knowledge of current museum exhibition principles and practices

Desirable Criteria 2: Senior First Aid qualifications or the ability to obtain

Desirable Criteria 3: Working with Children Clearance (Ochre card) or the ability to obtain

Desirable Criteria 4: Northern Territory Driver’s License

Desirable Criteria 5: An interest in the arts or other cultural organisations

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Visitor Experience Officer

Job No: MUA52

Location: Alice Springs

Employment Status: Casual

Closing Date: 3 Nov 2025 ACST

Personal Details * Required field

Questions

Source Selection / Documents upload

Where did you hear about this job? *

Resume *

Cover Letter

Referees

Other Supporting Documentation

About MAGNT

Visitor Experience Officer

Job No: MUA52 Location: Alice Springs Employment Status: Casual Closing Date: 3 Nov 2025 ACST

Personal Details * Required field

Questions

Source Selection / Documents upload

Where did you hear about this job? *

Resume *

Cover Letter

Referees

Other Supporting Documentation

About MAGNT

Job No: MUA52

Location: Alice Springs

Employment Status: Casual

Closing Date: 3 Nov 2025 ACST